Privacy Policy

1. Introduction

Gallop Funeral Services, Inc. respects visitor privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website, submit a form, request information, use funeral or pre-planning services, or choose to receive SMS or email communications from us.

By using our website or opting into our communications, you agree to this Privacy Policy and our Terms and Conditions.

2. Information We Collect

We may collect information in the following categories:

• Contact information: Name, email address, telephone number, mailing address, and details voluntarily submitted through contact, service, pre-planning, obituary, or condolence forms.
• Communications data: SMS and email preferences, consent records, opt-in activity, and opt-out activity related to messaging.
• Usage and device information: IP address, browser type, device details, visited pages, interaction information, cookies, and analytics data collected when navigating our website.
• Service information: Details voluntarily provided when requesting funeral services, cremation options, pre-planning guidance, consultations, or assistance.

3. How We Use Information

We use your information to:

• Respond to questions and service requests.
• Provide requested funeral, cremation, memorial, or pre-planning assistance.
• Provide customer support.
• Schedule and confirm appointments.
• Send requested appointment reminders, service-related updates, and follow-up communications.
• Send SMS or email communications only when you have provided the appropriate affirmative consent.
• Maintain compliance records related to consent and opt-outs.
• Analyze and improve website performance and user experience.
• Protect our website, business, and visitors from fraud, misuse, or security threats.
• Meet applicable legal and regulatory obligations.

4. Cookies and Tracking Technologies

We use cookies and similar analytics technologies to understand website activity, optimize navigation, and improve the overall visitor experience. You may control cookies through your browser settings. Please note that disabling cookies may affect certain features or functionality on our website.

5. How We Disclose Information

Gallop Funeral Services, Inc. does not offer personal information for sale. We share information only under the following limited circumstances:

“No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.”

• Service providers: Information may be provided to trusted service vendors solely when needed to operate services such as website hosting, communications delivery, scheduling tools, analytics, or customer support. These vendors are authorized to use the information only to perform services on our behalf.
• Mobile consent exclusions: Text-message enrollment records, mobile numbers, and consent information are strictly excluded from disclosures for outside marketing or promotional use.
• Legal requirements and protection: We may disclose information when required by law or in the good-faith belief that such action is necessary to comply with legal obligations, protect our rights or property, or safeguard the safety of Gallop Funeral Services, Inc., our visitors, or the public.

6. SMS and Email Choices

• Participation in SMS messaging programs is entirely voluntary.
• The number of messages may vary depending on your interactions and requested services.
• Message and data rates may apply.
• Recipients can reply STOP to any text message at any time to unsubscribe.
• Recipients can reply HELP for assistance or contact us directly.
• A STOP request will be confirmed, and additional text messages will not be sent unless you explicitly opt in again.
• Marketing emails may be stopped by clicking the unsubscribe link contained within any marketing email.
• You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, loss, or disclosure. However, no online transmission or electronic storage method can be guaranteed 100% secure.

8. Children’s Privacy

Our website and messaging services are not directed to children under 13 years of age. Gallop Funeral Services, Inc. does not knowingly collect personal information from children under 13.

9. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal obligations. The revised version will be posted on this page with an updated Last Updated date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at: